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Frequently Asked Questions & Policy Definitions

Q. Will the Plan pay medical providers directly or do I need to pay first and then be reimbursed?
A. The answer is spelled out in more detail under the general instructions in the Claims section of our web site, however there honestly is no easy answer. This is simply due to the need to respond to the individual billing practices of medical providers both outside and inside of the USA. Many will accept an assignment of benefits and when they do the Plan will pay the provider directly. You should indicate that you are assigning benefits in such a manner on the claim form (also available in the Claims section). For relatively small claims it may be necessary for you to pay first and then be reimbursed. Payment for large claims such as for Emergency Medical Evacuation will be arranged directly through the Assistance Company, which must be contacted and be involved in making all arrangements. In addition, payment guarantees may be arranged via the Assistance Company in special circumstances where eligibility of the claim is clear.


Q. How soon must I enroll before coverage may begin?
A. Right up to the day before departure when enrolling on line.  If you are mailing or faxing your enrollment it is best to give us reasonable time to process your enrollment and mail you back your confirmation materials.


Q. May I prorate my premiums for short or odd numbers of days or weeks?
A. Coverage is offered monthly under the Health Insurance for U. S. Studying Abroad plan, just figure the number of months required and round up to the next highest.


Q. I am involved in a work or volunteer program overseas, what then?
A. Global Medical International is for these individuals, also people who are traveling just for pleasure, vacations and such. This is for USA citizens and permanent residents traveling outside of the USA.



Q. May I "charge" my premium?
A. Yes, Master or Visa Card, check the enrollment form for details.


Q. What about group plans, what is available?
A. The "Premier Group" Health Insurance for U. S. Students Studying Abroad plan is set up to use immediately. Also, the Global Group High School Exchange plan.  We may also design specific plan variations, contact us and lets talk about your needs.

 

Policy terms and conditions are briefly outlined in this Description of Insurance. Complete provisions pertaining to this insurance plan are contained in the Master Policy which is on file with the Policyholder, Trustee of ACE USA Accident & Health Insurance Trust in the District of Columbia.  In the event of any conflict between this Description of Coverage and the Master Policy, the Master Policy will govern.  ACE USA is a division of ACE Corporation.  Insurance products and services are provided by ACE insurance underwriting companies and not by the corporation itself.  This Plan may not be available in all states. 

Personal Information Notification: All verification or changes for an Enrolled Person's information must be submitted to CMI Insurance in writing at 11311 McCormick Rd, Hunt Valley, MD 21031-8622.  The Enrolled Person will receive a letter to either verify current information or to acknowledge the changes made within 30 days from receipt of the letter.

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